Events Calendar
- Event Name
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03feb10:00 am11:00 amCoffee with ConnectZoom Event for NACM Connect Members Only
Event Details
Topic: Collection Strategies A key
Event Details
Topic:
Collection Strategies
A key component of an effective collection strategy is, of course, not to incur the debt in the first place. For this objective, there are definite measures a business can take to prevent past due receivables. It starts with the right documentation up front when you establish your company’s “Terms of Business” (TOB)”.
I believe reducing the frequency and severity of your aged receivables is as important as finding new customers, and it begins with your onboarding process.
Date: February 3, 2026, 10 a.m. CST
Hosts:
Marc Davenport
AVP of Customer Service, Caine & Weiner
Marc Davenport is a serial entrepreneur, wealth strategist, and business leader with over five decades of experience helping organizations improve sales, performance, and profitability. He has successfully raised capital for entrepreneurs, bringing innovative products, services, and production methods to market, driving growth through strategic commercialization.
As AVP of Customer Experience at Caine & Weiner, Marc partners with finance, credit, and collections leaders to uncover the root causes of receivables challenges—whether it’s aging A/R, post-acquisition disruption, or limited internal resources. His approach goes beyond traditional vendor relationships, delivering strategic solutions that protect cash flow while preserving valuable customer relationships.
Register Today. Limited Spots Available.
Time
Location
Zoom
Organizer
09feb5:00 pm8:00 pmCCE Review Class via ZoomAvailable to participate via Zoom Videoconferencing!
Event Details
2026 Exam Dates: CCE Review Class on Monday, February 9 CCE Review Class on Monday, June 29CCE Review Class on Monday,
Event Details
2026 Exam Dates:
CCE Review Class on Monday, February 9
CCE Review Class on Monday, June 29
CCE Review Class on Monday, October 12
Instructor:
TBD
Tuition:
$125 per class
One coupon is valid per person.
All registrations for NACM Connect educational events are taken online at nacmconnect.org
While registering online, you will have the opportunity to choose your payment method. We are happy to take a credit card online or invoice you. You will also have the opportunity to apply coupons as allowed.
Cancellation Policy:
Cancellations must be received in writing, e-mail or mail, no later than one week prior to the class date to qualify for a full refund. Cancellations received later than a week prior to the class date do not qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored.
Questions? Contact Bob Rabe at bob.rabe@nacmconnect.org or call 847.483.6484
Time
Location
Zoom
Organizer
11feb9:00 am4:00 pmCredit 102 via Zoom
Event Details
Credit 102 is an intermediate-level program designed for inquisitive credit personnel who wish to exceed the basics of credit management. This professional educational program examines the underlying
Event Details
Credit 102 is an intermediate-level program designed for inquisitive credit personnel who wish to exceed the basics of credit management. This professional educational program examines the underlying knowledge required to successfully function and advance in today’s ever-changing credit department.
Curriculum:
- Legal issues and out-of-court settlements
- Negotiable instruments
- Bankruptcy
- Financial statements
- NACM Education and what it can do for you
Cost:
Members: $230 (per class)
Non-Members: $460 (per class)
Two coupons are valid per person
All classes are from 9 a.m. – 4 p.m. CT
Location: Zoom Classroom
Zoom Classroom Questions? Contact Brittany Siriann at 847.483.6459 or brittany.siriann@nacmconnect.org.
All registrations for NACM Connect educational events are taken online at nacmconnect.org.
While registering online, you will have the opportunity to choose your payment method. We are happy to take a credit card online or invoice you. You will also have the opportunity to apply coupons as allowed.
PLEASE NOTE:
• Payment must be received one week prior to the class date
• “No Shows” will be responsible for the full amount
• Classes subject to cancellation based on enrollment
• 0.6 CEUs available
Contact Bob Rabe at bob.rabe@nacmconnect.org or 847-483-6484 with any questions.
Cancellation Policy:
Cancellations must be received in writing (via fax, email or mail) no later than one week prior to the class date to qualify for a full refund. Cancellations received later than one week prior to the class date do not qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. A 20% surcharge applies to late registrations and rebooking. If you have any questions, email info@nacmconnect.org.
Time
Location
Zoom
Organizer
12feb10:00 am11:00 am#RECONNECT Member Re-OrientationNetworking. Guest Speaker. Prizes. Surprises.
Event Details
NETWORKING. GUESTS SPEAKERS. SURPRISES. PRIZES February 12, 2026, at 10:00 a.m. CST
Event Details
NETWORKING. GUESTS SPEAKERS. SURPRISES. PRIZES
February 12, 2026, at 10:00 a.m. CST
This is a 55-minute virtual gathering via Zoom exclusively for NACM Connect members.
Time
Location
Zoom
Organizer
16feb5:00 pm8:00 pmCBF Review Class via ZoomAvailable to participate via Zoom Videoconferencing!
Event Details
2026 Exam Dates: CBF Review Class on Monday, February 16 CBF Review Class
Event Details
2026 Exam Dates:
CBF Review Class on Monday, February 16
CBF Review Class on Monday, July 6
CBF Review Class on Monday, October 19
Instructor:
TBD
Tuition:
$125 per class
One coupon is valid per person.
All registrations for NACM Connect educational events are taken online at nacmconnect.org
While registering online, you will have the opportunity to choose your payment method. We are happy to take a credit card online or invoice you. You will also have the opportunity to apply coupons as allowed.
Cancellation Policy:
Cancellations must be received in writing, e-mail or mail, no later than one week prior to the class date to qualify for a full refund. Cancellations received later than a week prior to the class date do not qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored.
Questions? Contact Bob Rabe at bob.rabe@nacmconnect.org or call 847.483.6484
Time
Location
Zoom
Organizer
19feb11:30 am1:30 pmIndiana Best Practices Discussion Group: Zoom Feb 19, 2026
Event Details
We understand that information in today’s credit world is vital. Participating in a Best Practices Discussion Group will provide you with credit-specific education, contacts in the local
Event Details
We understand that information in today’s credit world is vital. Participating in a Best Practices Discussion Group will provide you with credit-specific education, contacts in the local credit community, and the opportunity to share ideas with fellow colleagues.
Next Meeting Topic: FRAUD
A key role of the credit department is to mitigate and prevent losses. That job becomes increasingly difficult when bad actors engage in unscrupulous conduct, such as submitting fraudulent credit applications or other misleading information to induce your company to ship goods with no intention to pay for them. In this session, you will learn to identify some of the telltale signs of potential fraud and how to engage in extra diligence to save your company from losses. You will also hear about available remedies in the event that you are defrauded.
Speaker:
Thomas Fawkes, Partner & Brian Jackiw, Partner
Tucker Ellis LLP
Location:
ZOOM Meeting
About the Best Practices Discussion Group
Unlike traditional credit groups, the NACM Connect Indiana Best Practices Discussion Group is not industry-specific. Your entire company may attend each meeting, including your associates, members of the credit department, and even the CEO of your organization. Any NACM Connect member company is welcome to join the group. Each meeting will discuss best practices, and no specific customers will be mentioned.
About the Group Meetings
Four times each year, the Best Practices Discussion Group will hold a roundtable discussion. Local meetings will be held in the Indianapolis, Indiana area. We will focus on various credit-related topics relevant to today’s business professionals. NACM personnel, a member company, or a guest speaker will facilitate a lunch meeting.
Objectives of the Best Practices Discussion Group
• Determine necessary improvements for your credit and/or accounting departments and organization.
• Analyze how other organizations achieve high-performance levels.
• Use gathered information to enhance your company’s performance.
For More Information or to Register:
Please contact Kelly Hall at kelly.hall@nacmconnect.org or 317.225.4281.
Time
Event Flyer
Organizer
23feb5:00 pm8:00 pmCBA Review Class via ZoomAvailable to participate via Zoom Videoconferencing!
Event Details
2026 Exam Dates: Classes CBA Review Class on Monday, February 23 CBA Review Class
Event Details
2026 Exam Dates:
Classes
CBA Review Class on Monday, February 23
CBA Review Class on Monday, July 13
CBA Review Class on Monday, October 26
Instructor:
TBD
Tuition:
$125 per class
One coupon is valid per person.
All registrations for NACM Connect educational events are taken online at nacmconnect.org
While registering online, you will have the opportunity to choose your payment method. We are happy to take a credit card online or invoice you. You will also have the opportunity to apply coupons as allowed.
Cancellation Policy:
Cancellations must be received in writing, via fax, e-mail or mail, no later than one week prior to the class date to qualify for a full refund. Cancellations received later than a week prior to the class date do not qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored.
Questions? Contact Bob Rabe at bob.rabe@nacmconnect.org or call 800.935.6226.
Time
Location
Zoom
Organizer
24feb11:30 am1:30 pmRoundtable Discussion – Elkhart, INThe Search for the Perfect Credit Application
Event Details
Roundtable discussions are a great opportunity to review, discuss, question, and learn best practices with credit professionals of countless experiences and backgrounds, across various industries and company
Event Details
Roundtable discussions are a great opportunity to review, discuss, question, and learn best practices with credit professionals of countless experiences and backgrounds, across various industries and company sizes.
Date: February 24, 2026
Discussion Topics: The Search for the Perfect Credit Application
• Should your credit application be revised?
• Is your credit application seeking the right information?
• Review your credit application and share your credit application process and experience.
• The role of the attorney in reviewing your credit application
• Spotting Fraud
Moderator:
Stu Boswell, CBF
Cost:
$30 Members*
$60 Non-Members
*One coupon per person is valid. Lunch included. Attendance at this roundtable discussion is worth .2 Continuing Education Units/CCE Recertification points. All payments must be received one week prior to the meeting date.
Cancellation Policy:
Cancellations must be received in writing via fax, email or mail no later than one week prior to the meeting date to qualify for a full refund. Cancellations received later than one week prior to the meeting date DO NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.
Time
Location
Mid City Supply Co., Inc.
940 Industrial Parkway
More Info
Event Flyer
Organizer
25feb11:30 am1:30 pmRoundtable Discussion – Livonia, MI
Event Details
Roundtable discussions are a great opportunity to review, discuss, question, and learn best practices with credit professionals of countless experiences and backgrounds, across various industries and company sizes.
Event Details
Roundtable discussions are a great opportunity to review, discuss, question, and learn best practices with credit professionals of countless experiences and backgrounds, across various industries and company sizes.
Discussion Topics:
- Open Discussion
- Cash Sale Processes
- Collection Software
- Automated System to Help in Consultations; Invoices, Payments Requests
Moderator:
Jason MacDougall, CBA
Behler-Young Company
Cost:
$30 members | $60 non-members
One coupon per person is valid. Lunch included. Attendance at this roundtable discussion is worth .2 Continuing Education Units/CCE Recertification points.
All payments must be received one week prior to the meeting date.
Cancellation Policy: Cancellations must be received in writing via fax, email, or mail no later than one week prior to the meeting date to qualify for a full refund. Cancellations received later than one week prior to the meeting date DO NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.
Time
Location
Behler-Young Company
31899 Glendale Street Livonia, MI 48150
Organizer
27feb10:00 am11:00 amNetNow: Free Webinar
Event Details
2026 NACM Credit Leadership Survey: How AI Adoption Is Reshaping Priorities, Fraud, and Operational Strategy Join us on February 27, 2026, for an
Event Details
2026 NACM Credit Leadership Survey: How AI Adoption Is Reshaping Priorities, Fraud, and Operational Strategy
Join us on February 27, 2026, for an exclusive FREE webinar presented by NetNow, a preferred provider of NACM Connect.
Presenters: Nauman Hafeez, CEO, NetNow | Eli Costea, COO, NetNow
Webinar Session Description:
Based on a survey of 500 credit leaders conducted in partnership with NACM, this session examines how artificial intelligence is changing the credit department—from customer onboarding and communication to fraud detection, collections, and long-term strategic planning. We’ll explore year-over-year shifts in technology adoption, how fraud tactics are evolving in response to digital transformation, and where credit leaders are prioritizing resources as AI tools mature.
Key Discussion Areas
- AI Adoption & Use Cases — How credit teams are using AI today for communications, decisioning, onboarding, dispute handling, and more.
- Fraud Trends & Emerging Tactics — How fraud schemes are adapting and the strategies teams are deploying to mitigate risk.
- Strategic Priorities for 2026 — Where leaders are reallocating budget and attention—and how this compares to previous years.
- Operational Transformation — Moving from manual, paper-heavy workflows to digital, data-driven credit processes.
- Barriers to Adoption — What’s slowing down implementations, including data, compliance, and organizational constraints?
This session is designed for credit professionals, AR leaders, finance executives, and anyone responsible for balancing customer experience, risk, and operational efficiency in a rapidly evolving environment.
Date: February 27, 2026
Time: 10 a.m. CT
