Events Calendar
- Event Name
Mon
Tue
Wed
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08sep10:00 am11:00 am2026 Coffee with Connect
Event Details
Mark Your Calendars Agents, MCPs, and LLMs: What’s it
Event Details
Mark Your Calendars
Agents, MCPs, and LLMs:
What’s it got to do with finance?
AI is advancing quickly, and its terminology is evolving just as fast. This session cuts through the jargon for credit and O2C professionals, explaining in plain language what AI agents are, how large language models work, and why MCP—the emerging standard for connecting AI to enterprise systems—matters to your team. Participants will also discuss how these concepts apply in real-world credit and O2C environments, including opportunities to create value, reduce manual work, and improve decision-making across collections, cash application, credit risk, and disputes.
Your Host: Elaine M. Nowak
Global VP of Product Marketing Sidetrade
The Details
- Dates: September 8
- Time: 10:00 AM – 11:00 AM CT
- Format: Zoom
- Duration: 1 Hour per session
If you have questions, please contact Bob Rabe at bob.rabe@nacmconnect.org
Time
09sep10:00 am11:00 amEAST COAST BEST PRACTICES DISCUSSION GROUP
Event Details
About the Best Practices Discussion Group Unlike traditional credit groups, the NACM Best PracticesDiscussion Group is not industry specific. Your entirecompany may
Event Details
About the Best Practices Discussion Group
Unlike traditional credit groups, the NACM Best Practices
Discussion Group is not industry specific. Your entire
company may attend each meeting including your associates,
members of the credit department and even the CEO of
your organization. Any NACM Connect member company
is welcome to join the group. Each meeting will discuss best
practices and no specific customers will be mentioned.
Moderator:
Melanie Albert, COO.
Credit Pulse
Location:
ZOOM MEETING
Date:
Wednesday, September 9, 2026/10:00 a.m – 11:00 p.m E.T.
For More Information:
Please contact Dorann Guenard at dorann.guenard@nacmconnect.org or 847.483.6434.
Time
Event Flyer
15sep12:00 pm1:00 pmAI Mythbusters: Preparing Your Portfolio for AI That Actually Delivers
Event Details
For years, automation was the hallmark of an efficient credit and accounts receivable operation. Today, that buzzword has been replaced by AI. But what does
Event Details
For years, automation was the hallmark of an efficient credit and accounts receivable operation. Today, that buzzword has been replaced by AI. But what does AI really mean for credit and A/R —and what is just hype?
In this session, Dun & Bradstreet’s Rhonda Buras will cut through the hype to explain how AI should be practically applied in credit risk management today. Attendees will learn why any initiative can only be as effective as the data behind it, and how teams can maintain their A/R portfolio’s integrity
in the age of AI.
Rhonda will explore how to ensure their portfolio is AI-ready so that the downstream insights can help to surface risk faster, identify patterns, and prioritize where expert judgment
matters most. Just as automation once helped teams scale without sacrificing control, AI can enhance—not replace—the role of the credit professional.
Presentation by:
Rhonda Buras, Senior SME,
Finance & Credit Risk,
Dun & Bradstreet
Location:
TEAMS MEETING
https://teams.microsoft.com/meet/217392492442720?p=UpIporJl093VzShacQ
Meeting ID: 217 392 492 442 720
Passcode: dk2DC6AU
Date:
Tuesday, September 15, 2026/12:00 p.m – 1:00 p.m E.T.
For More Information:
Please contact Rich Steinkoenig at rich.steinkoenig@nacmconnect.org or 314.677.2804.
Time
Event Flyer
16sep9:00 am4:00 pmCredit 101 via Zoom
Event Details
Credit 101 is a basic-level orientation program that introduces newcomers to the multifaceted field of credit management. This session examines the credit function, the procedures and tasks
Event Details
Credit 101 is a basic-level orientation program that introduces newcomers to the multifaceted field of credit management. This session examines the credit function, the procedures and tasks performed in a typical credit department, and how those procedures impact an entire organization.
Curriculum:
- The credit department function
- Credit investigation
- Credit policy
- The legal forms of business
- Basic bankruptcy
- Sales/credit relationship
- NACM Connect Education and the Institute of Credit
Cost:
Members: $230 (per class)
Non-Members: $460 (per class)
Two coupons are valid per person
All classes are from 9 a.m. – 4 p.m. CT
Location: Zoom Classroom
Zoom Classroom Questions? Contact Brittany Siriann at 847.483.6459 or brittany.siriann@nacmconnect.org.
All registrations for NACM Connect educational events are taken online at nacmconnect.org.
While registering online, you will have the opportunity to choose your payment method. We are happy to take a credit card online or invoice you. You will also have the opportunity to apply coupons as allowed.
Please Note:
• Payment must be received one week prior to class date
• “No Shows” will be responsible for full amount
• Classes subject to cancellation based on enrollment
• 0.6 CEUs available
Contact Bob Rabe at bob.rabe@nacmconnect.org or 847-483-6484 with any questions.
Cancellation Policy: Cancellations must be received in writing (via fax, email or mail) no later than one week prior to the class date to qualify for a full refund. Cancellations received later than one week prior to the class date do not qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. A 20% surcharge applies to late registrations and rebooking. If you have any questions, email info@nacmconnect.org.
Time
Location
Zoom
Organizer
17sep11:30 pm1:30 pmCleveland - Roundtable September 2026
Event Details
Topic: •Information Pertainingto our Day-to-Day Roleswith Issues and Positivesto Cross Share BestDemonstrated Practices
Event Details
Topic:
•Information Pertaining
to our Day-to-Day Roles
with Issues and Positives
to Cross Share Best
Demonstrated Practices
Moderator: Michael Welday, MBA, CCE, RGCP
(Coleto Brands dba Kichler Lighting)
Location:
Coleto Brands dba Kichler Lighting
30455 Solon Road
Solon OH 44139
Date:
Thursday, September 17, 2026/11:30 a.m – 1:30 p.m E.T.
For More Information:
Please contact Kelly Hall at kelly.hall@nacmconnect.org or 317.225.4281.
Time
Event Flyer
30sep11:30 pm1:30 pmMonroe - Roundtable September 2026
Event Details
Topic: • Deductions and Recovery• KPI’s• Dealing with Difficult Customers Moderator: Aimee Shinosky, CCE(La-Z-Boy Inc.)
Event Details
Topic:
• Deductions and Recovery
• KPI’s
• Dealing with Difficult Customers
Moderator: Aimee Shinosky, CCE
(La-Z-Boy Inc.)
Location:
La-Z-Boy Inc
One La-Z-Boy Drive
Monroe, MI 48162-5138
Date:
Wednesday, September 30, 2026/11:30 a.m – 1:30 p.m E.T.
For More Information:
Please contact Kelly Hall at kelly.hall@nacmconnect.org or 317.225.4281.
