Mark Your Calendars

Topic: Personalized AI Agents: Maximizing Cash Collections Performance

As collections teams face growing account volumes, changing customer payment behavior, and pressure to improve working capital without adding resources, AI agents are creating new opportunities to work smarter. In this Coffee with Connect session, Emagia CEO Veena Gundavelli and participants will explore how personalized AI agents can help collections teams intelligently prioritize accounts, analyze payment behavior and risk, automate routine follow-up, and determine the next best action for individual customers.

Guest Speakers:

• Veena Gundavelli, Founder & CEO, Emagia
• Brian Shappell, Director of Marketing & Content Strategy, Emagia

The Details

• Dates: October 6
• Time: 10:00 AM – 11:00 AM CT
• Format: Zoom
• Duration: 1 Hour per session

Register Today. Limited Spots Available.

If you have questions, please contact Bob Rabe at bob.rabe@nacmconnect.org

2026 Exam Dates:

CCE Review Class on Monday, February 9
CCE Review Class on Monday, June 29
CCE Review Class on Monday, October 12

Instructor:
TBD
Tuition:
$125 per class
One coupon is valid per person.

All registrations for NACM Connect educational events are taken online at nacmconnect.org

While registering online, you will have the opportunity to choose your payment method. We are happy to take a credit card online or invoice you. You will also have the opportunity to apply coupons as allowed.

Cancellation Policy:
Cancellations must be received in writing, e-mail or mail, no later than one week prior to the class date to qualify for a full refund. Cancellations received later than a week prior to the class date do not qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored.

Questions? Contact Bob Rabe at bob.rabe@nacmconnect.org or call 847.483.6484

Credit 102 is an intermediate-level program designed for inquisitive credit personnel who wish to exceed the basics of credit management. This professional educational program examines the underlying knowledge required to successfully function and advance in today’s ever-changing credit department.

Curriculum:

• Legal issues and out-of-court settlements
• Negotiable instruments
• Bankruptcy
• Financial statements
• NACM Education and what it can do for you

Cost:
Members: $230 (per class)
Non-Members: $460 (per class)
Two coupons are valid per person

All classes are from 9 a.m. – 4 p.m. CT

Location: Zoom Classroom

Zoom Classroom Questions? Contact Brittany Siriann at 847.483.6459 or brittany.siriann@nacmconnect.org.

All registrations for NACM Connect educational events are taken online at nacmconnect.org.

While registering online, you will have the opportunity to choose your payment method. We are happy to take a credit card online or invoice you. You will also have the opportunity to apply coupons as allowed.

PLEASE NOTE:
• Payment must be received one week prior to the class date
• “No Shows” will be responsible for the full amount
• Classes subject to cancellation based on enrollment
• 0.6 CEUs available

Contact Bob Rabe at bob.rabe@nacmconnect.org or 847-483-6484 with any questions.

Cancellation Policy:
Cancellations must be received in writing (via fax, email or mail) no later than one week prior to the class date to qualify for a full refund. Cancellations received later than one week prior to the class date do not qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. A 20% surcharge applies to late registrations and rebooking. If you have any questions, email info@nacmconnect.org.