Select Page

Class imageIf you aspire to achieve more in your credit career or you want to get the best from your credit staff, then NACM Connect education opportunities are the first place to turn. NACM Connect education offers several paths for the credit professional. The Credit 101, 102 and 103 classes begin at an introductory level with refreshers for more experienced credit professionals.

Credit 101, Credit 102 and Credit 103 Classes 

Credit 101
Credit 102
Credit 103

Download 2022 schedule
Register online

Available through Zoom live videoconferencing


May 4

September 7

February 9

June 8

October 5

April 13

July 13

November 9





Credit 101, 102 and Credit 103 are interactive and invite the class to give real world examples of the credit department environment. In each class, NACM Connect provides a textbook for each student to take back to the office and use as a reference guide. The intention of these courses is to teach students about credit and prepare them for the work place. These classes also set the stage for continuing education in future seminars and IOC classes, in which students prepare to earn their professional designations.

Credit 101 and Credit 102: An Introduction to Credit Management

Credit 101 and Credit 102: An Introduction to Credit Management provides a thorough foundation for credit staff to advance in the commercial credit world. The completion of this program ensures that each employee will be able to effectively contribute to both minute and complex changes made within an organization.

  • Credit 101: is a basic-level orientation program that introduces newcomers to the multifaceted field of credit management. This session examines the credit function, the procedures and tasks performed in a typical credit department, and how those procedures impact an entire organization.
  • Credit 102: is an intermediate-level program designed for inquisitive credit personnel who wish to exceed the basics of credit management. This professional educational program examines the underlying knowledge required to successfully function and advance in today’s ever-changing credit department.

Credit 101 Course Curriculum:
The credit department function
Credit investigation
Credit policy
The legal forms of business
Basic bankruptcy
Sales/credit relationship
NACM Connect Education and the Institute of Credit

Credit 102 Course Curriculum:
Credit decisions
Legal issues and out-of-court settlements
Negotiable instruments
Financial statements
NACM Education and what it can do for you

Credit 103: Grounded in Basics—Advancing Toward Goals

Credit 103: Grounded in Basics—Advancing Toward Goals is designed for mid-level credit professionals who would like to learn where they fit into the corporate structure and give them tools, which are not widely talked about and creating a positive impact on the mission of their credit department. This course is interactive and will include scenarios that will teach students ways to use the tools presented in the class.

Credit 103 Course Curriculum:
The role of the credit department within an organization
An ethical look at the credit department
Choosing professional vendors
Putting the pieces together; how to use the tools
The importance of education and obtaining your certification