Meet Our Team

Executive Leadership

Phil Lattanzio, CCE

President and COO
Phone: 847-483-6477
Email

Kerry Jensen, CPA

Chief Financial Officer
Phone: 847-483-6405
Email

Lillian Novak, CGA

Chief Communications Officer
Phone: 847-483-6478
Email

Accounting

Pam Kelly

Accounting Manager
Phone: 847-483-6457
Email

Teh Lien Gurt

Senior Accounting Administrator
Phone: 847-483-6465
Email

Tracy Lattanzio

Staff Accountant
Phone: 847-483-6406
Email

Credit Report Solutions

Rich Steinkoenig

Manager of Credit Solutions
Phone: 314-677-2804
Email

Neil Cline

Credit Solutions Consultant
Phone: 847-483-6469
Email

Darren Greene

Senior Credit Solutions Consultant
Phone: 740-324-7507
Email

Jim Kelly

Credit Solutions Consultant
Phone: 513-795-1740
Email

Gloria Scott

Credit and Risk Solutions Consultant
Phone: 847-483-6425
Email

Kirk Hubert

Credit Solutions Coordinator
Phone: 727-350-1047
Email

Group Administration

Themis Vlahos, CCE, CGA

Director of Group Services
Phone: 847-483-6428
Email

Anne Evola, CGA

Group Services Coordinator
Phone: 847-483-6431
Email

Dawn Federico, CGA

Administrator/Office Manager
Phone: 847-483-6416
Email

Mary McCann, CMP, CGA

Senior Group Administrator
Phone: 847-483-6424
Email

Mike Bowman, CGA

Group Administrator
Phone: 314-677-2801
Email

Kelly Hall, CGA

Regional Manager of Education and Collection Services
Phone: 317-225-4281
Email

Carol Rauch, CGA

Group Administrator
Phone: 865-850-8691
Email

JIm Hugo, CGA

Group Administrator
Phone: 440-658-3114
Email

Todd Fierstein, CGA

Group Administrator
Phone: 716-839-1200
Email

RoseAnn Nicolai, CGA

Group Administrator
Phone: 616-257-3053
Email

John Hoffert, CGA

Group Administrator
Phone: 859-630-1038
Email

Marketing

Carlos Tabora

Marketing Manager
Phone: 847-483-6409
Email

Linda Herbst

Senior Marketing Administrator
Phone: 847-483-6426
Email
Jonathan Tanase

Jonathan Tanase

Marketing Communications Coordinator
Phone: 847-483-6449
Email
Katie Gray

Katie Gray

Marketing Communications Coordinator
Phone: 847-483-6430
Email

Membership

Rochelle Wilson, CGA

Regional Manager - Missouri, Kansas and Southern Illinois
Phone: 314-677-2803
Email

Forest Troutner

Membership Consultant & Senior Lead Analyst
Phone: 847-483-6411
Email

Frank Schetski, CGA

Regional Manager - Wisconsin/Nebraska/Pennsylvania
Phone: 414-232-4565
Email

Dorann Guenard, CGA

Membership Consultant - New England/New York
Phone: 847-483-6434
Email

Brittany Siriann

Member Services & Education Specialist
Phone: 847-483-6459
Email
Keith Plotz

Keith Plotz

Member Services Administrator
Phone: 847-483-6420
Email