Meet Our Team

Executive Leadership

Phil Lattanzio, CCE

President and COO
Phone: 847-483-6477
Email

Kerry Jensen, CPA

Chief Financial Officer
Phone: 847-483-6405
Email

Lillian Novak, CGA

Chief Communications Officer
Phone: 847-483-6478
Email

Paula Slyder, CGA

Vice President of Client Relations
and Support
Phone: 937-401-2710
Email

Leslie Harrison, SPHR, CGA

Vice President of Membership, Staffing, and HR
Phone: 847-483-6485
Email

Accounting

Pam
Kelly

Accounting
Manager
Phone: 847-483-6457
Email

Teh Lien Gurt

Senior Accounting Administrator
Phone: 847-483-6465
Email

Tracy Lattanzio

Staff
Accountant
Phone: 847-483-6406
Email

Kristen Stolpa

Accounting
Administrator
Phone: 847-483-6415
Email

Credit Report Solutions

Craig Smith

Director of Credit Solutions
Phone: 847-483-6484
Email

Darren Greene

Senior Credit Solutions Consultant
Phone: 740-324-7507
Email

Neil Cline

Credit Solutions Consultant
Phone: 847-483-6469
Email

Jim Kelly

Credit Solutions Consultant
Phone: 513-795-1740
Email

Rich Steinkoenig

Credit Solutions Consultant
Phone: 314-677-2804
Email

Kirk Hubert

Credit Solutions / Public Records
Phone: 727-350-1047
Email

Group Administration

Themis Vlahos, CCE, CGA

Director of Group Services
Phone: 847-483-6428
Email

Anne Evola, CGA

Group Services Coordinator
Phone: 847-483-6431
Email

Dawn Federico, CGA

Administrator/Office Manager
Phone: 847-483-6416
Email

Mary McCann, CGA

Group Administrator
Phone: 847-483-6424
Email

Mike Bowman, CGA

Group Administrator
Phone: 314-677-2801
Email

Kris Hamick, CMP, CGA

Senior Group Administrator
Phone: 847-483-6430
Email

Carol Rauch, CGA

Group Administrator

Phone: 865-850-8691
Email

Becky Miller, CGA

Senior Group Administrator

Phone: 937-401-2717
Email

Kelly Hall, CGA

Regional Manager of Education and Collection Services
Phone: 317-225-4281
Email

Marketing

Gabriel Castillo

Marketing Manager

Phone: 847-483-6449
Email

Margaret Krafft

Senior Marketing & Education Specialist
Phone: 847-483-6420
Email

Linda Herbst

Senior Marketing Administrator
Phone: 847-483-6426
Email

Carlos Tabora

Marketing Coordinator

Phone: 847-483-6409
Email

Membership

Forest Troutner

Membership Consultant

Phone: 847-483-6411
Email

Janet Raap, CGA

Membership / Credit Groups,
(Grand Rapids)
Phone: 616-257-3053
Email

Frank Schetski, CGA

Regional Manager
Wisconsin/Nebraska
Phone: 414-232-4565
Email

Todd Fierstein

Regional Director
New York
Phone: 716-839-1200
Email

Rochelle Wilson, CGA

Regional Manager
Saint Louis, MO/Kansas
Phone: 314-677-2803
Email

Dorann Guenard

Membership Consultant
New England/New York
Phone: 847-483-6434
Email

JIm Hugo, CGA

Membership Consultant
Group Administrator
Phone: 440-658-3114
Email

Donna L. Eiben, CGA

Regional Manager
Pennsylvania
Phone: 412-344-1400
Email
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Membership Benefits

Phone: 847-483-6485
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