Roundtables
NACM Connect is now offering roundtables as part of our education and training initiative. We will help you keep up with your professional development one-hour at a time. Roundtable topics include issues and developments important to credit professionals. If you have any questions about NACM Connect roundtables please contact us at info@nacmconnect.org or call 847-483-6400.
NORTHERN ILLINOIS
In-Person
March 19
Latest Developments in Credit Card Surcharging
Presenter:
Matt Fluegge
Worldpay
Vernon Hills, IL
INDIANA
Elkhart, IN
In-Person
February 24
(Registration is Closed.)
Discussion Topics:
• Should your credit application be revised?
• Is your credit application seeking the right information?
• Review your credit application and share your credit application process and experience.
• The role of the attorney in reviewing your credit application
• Spotting Fraud
11:30 a.m. – 1:30 p.m. ET
Moderator:
Stu Boswell, CBF
Location:
Mid City Supply Co., Inc.
940 Industrial Parkway
Elkhart, IN 46516
MICHIGAN
Livonia, MI
In-Person
December 17,
Discussion Topics:
- Open Discussion
- Cash Sale Processes
- Collection Software
- Automated Systems to Help in Collections; Invoices, Payments Requests
Moderator:
Jason MacDougall, CBA
Behler-Young Co.
Location:
Behler-Young Co. 31899 Glendale Street Livonia, MI 48150
Grand Rapids, MI
In-Person
October 15
(Registration is closed.)
Discussion Topics:
- Deductions & Deductions
- Management/Tracking
- Credit Policies
- Identifying Fraud/Bad Customers
Moderator:
Lacie Porter/National Nail Corp.
Location:
National Nail Corp.
2964 Clydon Avenue SW
Grand Rapids, MI 49509
Kentucky
NEW ENGLAND
Concord, NH
In-Person
May 7
How to Speed Up Slow-Paying Clients
Guest Speaker:
Rhonda Sargent, President
Lamont, Hanley & Associates, Inc.
OHIO
Covington, KY
In-Person
October 7
(Registration is closed.)
- Employee Development
- Reducing Unapplied Cash
- How to Deal with Difficult Customers
Moderator:
Jennifer Wasco, CBA, CCRA
Hilliard, OH
In-Person
November 5
(Registration is closed.)
- Best demonstrated practices for Collections -What works? What doesn’t?
- What works to solve short payments when electronic invoicing?
Moderator:
Kent Smith, CBA, CICP
The Bundy Companies
Beachwood, OH
In-Person
July 25
(Registration is closed.)
Pain Points…Deductions, Portals, Cash App, Working with Sales, and Credit Card Fees
Moderator:
Valerie Ristau,
Synthomer, Inc.
Columbus, OH
In-Person
October 29
(Registration is Closed.)
Credit Card Policies and Practices
Credit Reports – Who do you use
and why?
General Open Discussion
Moderator:
Kim Bulger, CBA
Stow, OH
In-Person
June 12
(Registration is closed.)
Discussion Topics
- Systems and Services used for day-to-day department efficiency
Fraud-Experiences and Outcome
Economic Outlook- What do you see for your industry?
Credit Applications & Debtor Information
Collection Litigation Processes & Procedures
Post-Judgment Methods of Collection
11:30 a.m. – 1:30 p.m. ET
Speaker:
Jeff L. Koberg, Esq.
Law Offices of Timothy M. Sullivan
Location:
Mickey Thompson Performance Tires
4561 Prosper Drive
Stow, OH 44224
Cincinnati, OH
In-Person
December 4
(Registration is closed.)
Building a Championship Credit Team and Staying at the Top of Your Game
11:30 a.m. – 1:30 p.m. ET
Speaker:
DeLinda Goodman, CCE
Rotex Global, LLC
Location:
Fechheimer Brothers Co.
4545 Malsbary Road
Cincinnati, OH 45242
PENNSYLVANIA
Via Zoom
July 17
Keeping Yourself & Your Business Safe and Sane Online
Guest Presenter:
Ron Woerner
Technology Professor
Bellevue University
WISCONSIN
Wauwatosa, WI
In-Person
February 26
Credit Card Fraud – How to Recognize and React.
Matt Fluegge, VP Sales & Strategic Partnerships, UTA/WorldPay
Fox Valley, WI
In-Person
May 29
Latest Developments in Credit Card Surcharging
Guest Presenter:
Matt Fluegge
Worldpay
The May 29 Fox Valley Wisconsin Breakfast Roundtable is Sold Out. If you would like to be placed on the Waiting List, please contact Frank Schetski at frank.schetski@nacmconnect.org.
Wausau, WI
In-Person
July 12
Artificial Intelligence and the Credit Department
Guest Presenter:
Brian Jackiw
Tucker Ellis LLP