2026 Coffee with Connect

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Topic: Personalized AI Agents: Maximizing Cash Collections Performance

As collections teams face growing account volumes, changing customer payment behavior, and pressure to improve working capital without adding resources, AI agents are creating new opportunities to work smarter. In this Coffee with Connect session, Emagia CEO Veena Gundavelli and participants will explore how personalized AI agents can help collections teams intelligently prioritize accounts, analyze payment behavior and risk, automate routine follow-up, and determine the next best action for individual customers.

Guest Speakers:

• Veena Gundavelli, Founder & CEO, Emagia
• Brian Shappell, Director of Marketing & Content Strategy, Emagia

The Details

• Dates: October 6
• Time: 10:00 AM – 11:00 AM CT
• Format: Zoom
• Duration: 1 Hour per session

Register Today. Limited Spots Available.

If you have questions, please contact Bob Rabe at bob.rabe@nacmconnect.org