Credit and Sales: Pursuing a Partnership

By Andrew Michaels, Editorial Associate, NACM There are many terms credit managers and sales people may use to describe one another during times of tension, one of them likely being “frenemies.” A combination of “friend” and “enemy,” the oxymoron not only recognizes...

How Much Credit Should you Grant Your Customer?

By Michael Miller, Managing Editor, NACM National Credit professionals field questions daily from their sales department, senior management, customers and others along the supply chain. However, one of the most important questions for creditors comes from themselves....