Chicago Annual Meeting | April 18

CHICAGO Annual Meeting | Rolling Meadows, April 18

NACM Connect is gathering its members in Rolling Meadows, at our 2024 Annual Meeting! We’ve lined up a great educational agenda and the after-education networking festivities are on us! See you on April 18th.

For more information please contact Lillian Novak at

The Meridian Conference Center
1701 Algonquin Road
Rolling Meadows, IL 60008

9:00 AM — 5 PM CDT

9:15 – 9:30 A.M.

Opening Remarks

Phil Lattanzio, CCE, President & COO, NACM Connect

9:30 – 10:30 A.M.

Customer Billing Portals: Turn Pain to Gain

Bryan Pederson, Assistant Vice President, Sidetrade

In this session we will be covering the current landscape of customer billing portals. What are they supposed to do for suppliers? What don’t they do? What should integration and interoperability look like? We will focus on 5 areas for the best path to success.

10:45 A.M. – 12:00 P.M.

Moving Beyond the Headlines: Applying Analytics to Global Disruption

Robert Kirk, Head of Analytics, Financial Institutions

The economy is interconnected in ways that are becoming more intricate each day. This means that disruptions in the Red Sea can have a near-term impact on your business in terms of available clients, inventory and operational patterns that need to be integrated into your decision process. The challenge we all face is converting the signals into intelligence. This is a discussion of navigating the most recent disruptions and discerning the insights from the hype.

1:00 — 2:00 P.M.

Credit Insurance in the 2024 Economy – What’s the ROI?

Lee Fahrenz, Sales Vice President, Allianz Trade Americas

Credit insurance is often viewed as simple bad debt protection, however it’s much more than that. We’ll take an in depth look at how you can use credit intelligence to help fortify and support credit decisions as well as explore how it can create growth opportunities and turn higher credit limits into more sales in an uncertain economy.

2:15 – 3:15 P.M.

AI and the Credit Department

Thomas Fawkes and Brian Jackiw, Partners Tucker Ellis LLP

While artificial intelligence (AI) has been around for decades, there have been enormous advances in the technology over the past several years that have now made it viable for business applications, including credit. AI stands to transform the credit industry as we know it, and the benefits of AI are apparent: automation of customer onboarding and underwriting, predictive analytics, data management, collections, and forecasting is now possible, which could in the future substantially expedite decision making and reduce credit department labor costs. There are, however, substantial risks: the technology is still developing, is still prone to errors, and cannot – at least at this time – navigate around unforeseen events and replace the experience and judgment of tenured (human) credit professionals. During this presentation, we will discuss the benefits and opportunities of integrating AI into your company’s credit function, along with the legal and business risks and challenges associated with the current AI technology.

3:30 — 5:00 P.M.

Business Meeting and Networking Event