Buffalo Annual Meeting | May 9

BUFFALO Annual Meeting | Cheektowaga | May 9

NACM Connect is gathering its members in Cheektowaga, NY, at our 2024 Annual Meeting! We’ve lined up a great educational agenda and the after-education networking festivities are on us! See you on May 9th.

For more information please contact Lillian Novak at lillian.novak@nacmconnect.org.

Courtyard by Marriott Buffalo-Airport
4243 Genesee Street
Cheektowaga, NY 14225

9:15 AM — 5:00 PM EDT

9:15 – 9:30 A.M.

Opening Remarks

Leslie Harrison, SPHR, CGA, Vice President of Membership, Staffing and HR, NACM Connect

9:30 – 10:30 A.M.

Don’t Do Business with Strangers

Marc Davenport, AVP Customer Experience, Caine & Weiner

Now more than ever this best practice should become standard operating procedure. Please note the following: According to collection agency research, the average delay for a past due payment is 55 days for large businesses and 66 days for SMB’s. The larger the balance owed the lower the probability the balance will be paid in full.

During this session Marc will discuss the following and much, much, more!
– Establishing Your Terms of Business (TOB)
– The Best Defense is a Strong Offense
– If I don’t know you, how can we do business.
– Pay Attention to the Red Flags.

10:45 A.M. – 12:00 P.M.

How to Make a Sound Credit Decision

Anthony Mitchell, CBF, Nutrien and Jeff Pilarchik, CCE, Mirabito Energy Division

In an interactive workshop, random scenarios for credit requests will be worked out by the attendees with the assistance of the panel. Join us for what promises to be a fun session that will test what you know about credit decisions while learning new ways to assess your customers’ requests.


1:00 — 2:00 P.M.

The Impact of Bankruptcies – Deeper than You Think (Virtual)

James Brown, Founder and Owner, BKwire.com

In the year 2023, more than 18,000 businesses filed for bankruptcy, which affected over 400,000 creditors. Such bankruptcy filings can have significant impacts on your company, and it’s crucial to be aware of the potential risks. If one of your customers files for bankruptcy, it can negatively affect your business, and the impact can even extend beyond that if your customer’s customer also files for bankruptcy. In this session, we will delve into this topic in greater detail and learn how to use data to uncover the hidden effects of bankruptcy filings on your business. It’s important to take proactive measures to safeguard your company and arm yourself with the knowledge you need to mitigate the risks and protect your business in the long run.

2:15 – 3:15 P.M.

Changing Horses: A Few Tips for the Wary

James W. “Beau” Hays, Esq., Hays & Potter LLP

Pay when Paid. Who are you really selling to, and who do you sue? Does your customer have a buy/sell agreement? In this session we will learn some of the ins and outs of these legal topics as well as other considerations that might be overlooked when extending credit. Discuss the benefits and opportunities of integrating AI into your company’s credit function, along with the legal and business risks and challenges associated with the current AI technology.

3:30 — 5:00 P.M.

Business Meeting and Networking Event