Meet Our Team

Kalai Bala

Marketing Coordinator
Phone & Fax: 847.483.6409
EMAIL

Kathy Berendsen

Accounting Assistant
Phone & Fax: 847.483.6410
EMAIL

Mike Bowman

Credit Group Administrator
Phone & Fax: 314.677.2801
EMAIL

Anna Coco

Senior Accountant
Phone & Fax: 847.483.6457
EMAIL

Anne Evola

Data Processing Coordinator
Phone & Fax: 847.483.6431
EMAIL

Dawn Federico, CGA

Group Administrator
Phone & Fax: 847.483.6424
EMAIL

Todd Fierstein

Regional Director
Phone & Fax: 716.839.1200
EMAIL

Darren Greene

Senior Credit Solutions Consultant Phone & Fax: 740.324.7507 EMAIL

Dorann Guenard

Regional Recruiter
Phone & Fax: 847.483.6434
EMAIL

 Kelly Hall, CGA

Regional Manager of Education and Collection Services
Phone & Fax: 317.225.4281
EMAIL

Kris Hamick, CMP, CGA

Senior Group Administrator
Phone & Fax: 847.483.6430
EMAIL

Leslie Harrison, SPHR, CGA

Vice President of Membership, Staffing, and HR
Phone & Fax: 847.483.6485
EMAIL

Linda Herbst​

Senior Marketing Administrator
Phone & Fax: 847.483.6426
EMAIL

Kirk Hubert

Credit Solutions / Public Records
Phone & Fax: 727.350.1047
EMAIL

Jim Hugo, CGA

Membership Consultant/Group Administrator
Phone & Fax: 440.658.3114
EMAIL

Kerry Jensen, CPA

Vice President of Finance / Property Manager
Phone & Fax: 847.483.6405
EMAIL

Jim Kelly

Credit Solutions Consultant
Phone & Fax: 513.795.1740
EMAIL

Margaret Krafft

Marketing Administrator
Phone & Fax: 847.483.6420
EMAIL

Phil Lattanzio, CCE

President and COO
Phone & Fax: 847.483.6477
EMAIL

Tracy Lattanzio

Accounting Administrator
Phone & Fax: 847.483.6406
EMAIL

Becky Miller, CGA

Credit Solutions / Credit Groups
Phone & Fax: 937.401.2717
EMAIL

Lillian Novak, CGA

Vice President of Education, Marketing, and Member Services
Phone & Fax: 847.483.6478
EMAIL

Nick Pokrifcak

Credit Solutions Consultant
Phone & Fax: 847.483.6469
EMAIL

Janet Raap, CGA

Membership / Credit Groups (Grand Rapids)
Phone & Fax: 616.257.3053
EMAIL

Frank Schetski, CGA

Regional Manager
Phone & Fax: 414.232.4565
EMAIL

Paula Slyder, CGA

Vice President of Great Lakes Region
Phone & Fax: 937.401.2710
EMAIL

Craig Smith

Director of Credit Solutions
Phone & Fax: 847.483.6484
EMAIL

Pat Speyer, CGA

Database Administrator
Phone & Fax: 847.483.6464
EMAIL

Rich Steinkoenig

Credit Solutions Consultant
Phone & Fax: 314.677.2804
EMAIL

Forest Troutner

Membership Consultant
Phone & Fax: 847.483.6411
EMAIL

Themis Vlahos, CCE, CGA

Director of Group Services
Phone & Fax: 847.483.6428
EMAIL

Rochelle Wilson, CGA

Regional Manager
Phone & Fax: 314.677.2803
EMAIL

Don't Be Shy. Get In Touch.