Meet Our Team
Kalai Bala
Marketing Coordinator
Phone & Fax: 847.483.6409
EMAIL
Kathy Berendsen
Accounting Assistant
Phone & Fax: 847.483.6410
EMAIL
Mike Bowman
Credit Group Administrator
Phone & Fax: 314.677.2801
EMAIL
Anna Coco
Senior Accountant
Phone & Fax: 847.483.6457
EMAIL
Karen Durante
Marketing Manager
Phone & Fax: 847.483.6449
EMAIL
Donna L. Eiben
Business Credit Services Manager
Phone: 412-344-1400 x312
Fax: 412-344-0444
EMAIL
Elsa Evanitz
Collection Specialist
Phone: 412-344-1600 x316
Fax: 412-344-0444
EMAIL
Anne Evola
Data Processing Coordinator
Phone & Fax: 847.483.6431
EMAIL
Dawn M. Federico, CGA
Group Administrator / Office Manager
Phone & Fax: 847.483.6424
EMAIL
Laurel D’Angelo
Accounting
Phone & Fax: 847.483.6415
EMAIL
Todd Fierstein
Regional Director
Phone & Fax: 716.839.1200
EMAIL
Darren Greene
Senior Credit Solutions Consultant Phone & Fax: 740.324.7507 EMAIL
Dorann Guenard
Regional Recruiter
Phone & Fax: 847.483.6434
EMAIL
Teh Lien Gurt
Accounting Administrator
Phone & Fax: 847.483.6465
EMAIL
Kelly Hall, CGA
Regional Manager of Education and Collection Services
Phone & Fax: 317.225.4281
EMAIL
Kris Hamick, CMP, CGA
Senior Group Administrator
Phone & Fax: 847.483.6430
EMAIL
Leslie Harrison, SPHR, CGA
Vice President of Membership, Staffing, and HR
Phone & Fax: 847.483.6485
EMAIL
Linda Herbst
Senior Marketing Administrator
Phone & Fax: 847.483.6426
EMAIL
Kirk Hubert
Credit Solutions / Public Records
Phone & Fax: 727.350.1047
EMAIL
Jim Hugo, CGA
Membership Consultant/Group Administrator
Phone & Fax: 440.658.3114
EMAIL
Margaret Krafft
Marketing Administrator
Phone & Fax: 847.483.6420
EMAIL
Phil Lattanzio, CCE
President and COO
Phone & Fax: 847.483.6477
EMAIL
Tracy Lattanzio
Staff Accountant
Phone & Fax: 847.483.6406
EMAIL
Mary McCann
Group Administrator
Phone & Fax: 847.483.6424
EMAIL
Becky Miller, CGA
Credit Solutions / Credit Groups
Phone & Fax: 937.401.2717
EMAIL
Lillian Novak, CGA
Vice President of Education, Marketing, and Member Services
Phone & Fax: 847.483.6478
EMAIL
Nick Pokrifcak
Credit Solutions Consultant
Phone & Fax: 847.483.6469
EMAIL
Janet Raap, CGA
Membership / Credit Groups (Grand Rapids)
Phone & Fax: 616.257.3053
EMAIL
Carol Rauch
Group Administrator
Phone: 865-850-8691
Fax: 412-344-0444
EMAIL
Frank Schetski, CGA
Regional Manager
Phone & Fax: 414.232.4565
EMAIL
Paula Slyder, CGA
Vice President of Great Lakes Region
Phone & Fax: 937.401.2710
EMAIL
Craig Smith
Director of Credit Solutions
Phone & Fax: 847.483.6484
EMAIL
Pat Speyer, CGA
Database Administrator
Phone & Fax: 847.483.6464
EMAIL
Rich Steinkoenig
Credit Solutions Consultant
Phone & Fax: 314.677.2804
EMAIL
