by NACM Connect | Nov 20, 2019 | 2017
By Christie Citranglo, Editorial Associate, NACM People make a total of about 35,000 decisions—in a single day. The process of decision-making has become a more natural, passive activity over time, with decisions like what socks to wear and how long to microwave...
by NACM Connect | Sep 23, 2019 | 2019
By Michael Miller, Managing Editor, NACM As a golfer, the philosophy of laying up means taking the safer and often shorter shot to better position yourself to hit the ball in the hole on a later stroke. Credit departments often don’t have the ability or luxury of...
by NACM Connect | Jul 30, 2019 | 2019
By Andrew Michaels, Editorial Associate, NACM There are many terms credit managers and sales people may use to describe one another during times of tension, one of them likely being “frenemies.” A combination of “friend” and “enemy,” the oxymoron not only recognizes...
by NACM Connect | Apr 1, 2019 | 2019
Credit departments are more involved in companies than ever before and are in need of keeping up in the 21st century. Corporations expect decisions to be quick, accurate and lead to profitable results—not just in the credit department but throughout the entire...
by NACM Connect | Jan 31, 2019 | 2019
By Michael Miller, Managing Editor, NACM National Credit professionals field questions daily from their sales department, senior management, customers and others along the supply chain. However, one of the most important questions for creditors comes from themselves....
by NACM Connect | Mar 9, 2018 | 2018
Over 25 years ago, I was in Cleveland attending a credit related seminar in which Robert M. Healey was the speaker. I don’t recall the topic of the class that day but I do remember that Robert was very passionate and proud when, during the latter part of the...
by NACM Connect | Feb 9, 2018 | 2018
By: Ben Kramer, Credit and Collections Manager, Outdoor Research The role of a Credit Manager in an organization has evolved through the years. More and more Credit professionals are getting involved in other areas of the company such as vendor compliance, operations...
by NACM Connect | Jan 12, 2018 | 2018
By: Cheryl Pinson, CCE, Regional Credit Officer at Bunge North America, Inc For years upper management has wanted you to report your DSO. To many, it is the golden measurement of payment collection progress. Management sees it as a measure of how quickly your team...
by NACM Connect | Dec 6, 2017 | 2017
Have you ever visited one of your customers? If the answer is “No” you’re not using one of the most valuable tools a Credit Executive has. There is no doubt that distance and travel expense are mitigating factors for many but if you have a local customer base, or a...
by NACM Connect | Oct 24, 2017 | 2017
What is an Industry credit group? Industry credit groups give members in the same field of business an opportunity to participate in informative roundtable discussions of accounts, and share concerns about credit management procedures and techniques on a regular...
