Speaker Bios

Ashley Brandt
Goldstein & McClintock LLLP
Ashley is a Partner at the firm, where he concentrates his practice in Media and Internet matters, Manufacturing and Food & Beverage sectors as well as Construction and Real Estate contracting and litigation. Ashley serves as outside general counsel to a number of media and advertising companies, manufacturers and food and beverage companies. In this role, he advises them regarding risk assessment and their supply chain negotiations and contracting concerns, he drafts commercial contracts, licensing and software agreements and helps them with their issues in advertising, information technology and data privacy as well as regularly represents them in communications and litigation with regulatory bodies and counsels them through litigation matters. This experience has given him keen insight and know-how in helping his clients grow their businesses and achieve their goals. Ashley enjoys a challenge and appreciates that his clients look to him for creative problem-solving.
Bruce Christopher MA, MA, LP, CSP
Bruce is a credentialed professional speaker and trainer, he is a member of the American Psychological Association, the National Speakers Association and is a practicing clinical psychologist holding degrees in Professional Psychology and Interpersonal Communications from the University of Minnesota and the University of St. Thomas. He has earned the Certified Speaking Professional designation (CSP), which is the speaking profession’s highest merited international measure of professional platform competence. Less than 12 percent of speakers worldwide, currently hold this professional designation. He speaks over 100 times each year and is one of the most sought-after speakers in Fortune 500 organizations and at the most prestigious medical and dental conventions.
Norm Cowie, CCE
Paramont-EO, Inc.

Norm Cowie, CCE is Director of Credit for Paramont-EO, a former NACM-Midwest board member, an award-winning columnist for NACM Connect and founder of the Humor Writers of America. In his spare time he swims a lot, writes humor books (nine at last count), and can butter toast with either hand … with or without a knife. Visit Norm at www.normcowie.com.
Diana Crowe
NACM Southwest
As the Regional Director for NACM Southwest, Diana draws upon her experience as a credit manager, her deep understanding of collections and deductions management, and her customer/member centric style to support the NACM membership. In addition to her operational experience, she is a sought after speaker and presenter, drawing upon her strong background in training and education. Diana has enjoyed leading webinars and on-site sessions on a wide variety of topics for many NACM industry credit groups, conferences and at NACM’s Credit Congress. From a credit management position in plumbing and electrical supply, Diana went on to work for IAB Solutions and HighRadius before joining NACM Southwest. Diana holds a BS in Organizational Management.
Devon Glenn
Ferguson Enterprises
Devon Glenn is a Radford University graduate and currently works for Ferguson Enterprises. Over the past 6 years, Devon has contributed to their credit department in roles such as Credit Trainee, Credit Manager and most recently, District Credit Manager. She leads a team of eight to help manage a large portfolio of Accounts Receivable as well as build relationships with their sales staff and customers. In her free time, Devon likes to enjoy the puppy snuggles (although the dogs are not really puppies) and a good glass of red wine.
Larry Grogan, CCE
Larry Grogan, CCE is a Credit Analyst with BP Products NA and previously held credit roles with D&B and Nalco Holdings. With over 25 years of credit experience, Grogan played a lead role in implementing credit score carding at BP and is past Chairman of the NACM Midwest Board of Directors. Grogan received a Bachelor of Science degree in Marketing from Bradley University and an MBA from Benedictine University. He is a also a graduate of NACM’s Graduate School of Credit & Financial Management. Grogan is currently on the faculty of NACM Connect’s Institute of Credit and has taught classes, seminars and delivered on-site training on the topic of Financial Statement Analysis.
John Jaeger, CCE
NACM Connect Faculty
John Jaeger, CCE has been in Credit Management for over twenty years with four different companies in different industries, servicing both domestic and international customers. He recently retired as the Manager of Credit and Accounts Receivable for Follett Higher Education Group of River Grove, IL. He received his CCE Designation in November 1999. He received his MBA Degree from Northern Illinois University, De Kalb, IL, and his BA Degree in Management from Loras College, Dubuque, IA. He has served on the board of NACM Connect as well as various committees including the Education and Conference Committees. He also serves as an instructor for the NACM Connect Institute of Credit.
Phillip J. Lattanzio, CCE
NACM Connect
Phil Lattanzio, CCE, is the President and Chief Operating Officer of NACM/Chicago-Midwest and its operating affiliates in ten states.  He has been with the National Association of Credit Management since 1999 and has been in the position of President since 2003.  Under his direction, NACM/Chicago-Midwest has grown to the largest of the NACM affiliates.  In his first few years with the Association, Lattanzio was able to return it to profitability; and, he continues to grow revenues and contain costs.  Prior to this position, Lattanzio was the Corporate Credit Manager at Knaack Manufacturing Company in Crystal Lake, IL, where for seven years he was accountable for the credit and accounts receivable functions.  Prior to Knaack, he worked in the credit departments for Scotsman Industries, Inc. and Union Oil Company of California. Lattanzio is a graduate of Bradley University in Peoria, IL.  He currently serves as a Director on the NACM National Board of Directors and the Executive Vice President of the Commercial Law League of America.
Thomas V. Lesiowski
Fellowes, Inc
Thomas V. Lesiowski, MS is Corporate Credit Manager at Fellowes, Inc., a leading global manufacturer and marketer of business machines, records storage and office accessories. He has more than 18 years of experience in corporate credit. A process-driven credit manager, Mr. Lesiowski is focused on improving systems, processes and building teams. He has been an integral leader of his past employers’ PeopleSoft implementations as well as his current employers’ Oracle upgrade to R12. In his roles, he served as subject matter expert and team lead for credit and accounts receivable, mapped accounting system interfaces and developed and delivered all associated training materials. Mr. Lesiowski is also an instructor and presenter. He taught international finance as an adjunct faculty member for William Rainey Harper College for the past 14 years and was continually praised for his excellent teaching skills. He has been a guest presenter at various PeopleSoft conferences, sharing innovative solutions leveraging automation and workflow tools applied to credit, collections and cash application.
Mr. Lesiowski earned his BS degree in business from Southern Illinois University and holds a Master of Science in International Finance from Roosevelt University.
Matthew MacNeil
Currently the managed services manager for sales tax exemption certificate services at Avalara and also works with sales and customer service teams for training and guidance on sales tax issues. Previously was the co-founder of Tax Technology Services, LLC, a tax software and service company based in North Carolina. He transitioned to tax from finance and accounting over 10 years ago and has worked in manufacturing, software and service industries as a controller. He has an accounting degree from Purdue University and an MBA from Tulane University. When not talking about sales taxes you can find him at Clouds Brewing, his restaurant in downtown Raleigh, NC.

Matthew McClintock
Goldstein & McClintock LLLP
Matthew McClintock represents secured and unsecured creditors, committees, bondholders, trustees and equity security holders in all transactional and litigation aspects of complex corporate restructuring matters. Mr. McClintock also represents lenders and borrowers in out- of-court restructuring matters and has represented a variety of clients with respect to cash collateral agreements, sales of assets in bankruptcy, reorganization plan structuring and confirmations, cross-border insolvency proceedings, motions for relief from the automatic stay, dischargeability litigation, fraudulent conveyance and preference litigation, and many other issues. Having served as lead counsel in a multitude of restructuring matters across a wide spectrum of industries, Mr. McClintock is adept at quickly drilling down on core issues, understanding likely outcomes, and developing strategies to help his clients achieve practical and efficient solutions to their most pressing business and legal problems.

Prior to founding Goldstein & McClintock LLLP in order to build an exclusive boutique law firm free of large-firm conflicts and billing rates, Mr. McClintock was a Partner at K&L Gates, LLP, a large international law firm comprised of approximately 2,000 attorneys around the globe. He started his legal career at Sidley Austin LLP, working mostly on large company-side restructuring cases out of its Chicago, Illinois  office.

Luz Moreno, CBA, CICP
Klein Tools
Luz Moreno, CBA, CICP  is a credit analyst currently working for Klein Tools located in Lincolnshire, Illinois servicing all the International accounts as well as the domestic accounts. She began her career in the Credit Industry 20 years ago at True Value Headquarters. Luz has experience in retailer, wholesale, construction and manufacturing Industries. Luz has an associate Degree in Business Management with a Minor in accounting. She obtained her CBA designation in 2014 and the CICP designation in 2016. In 2018 Luz was accepted as a first year student in the Graduate School of Credit Management and is working towards obtaining her CCE designation by June 2019.  Luz and her husband along with their two children and dog reside in Elk Grove Village, IL.  They enjoy traveling to other countries to learn about other cultures.
Bruce Nathan
Lowenstein Sandler PC
Bruce S. Nathan is currently a partner in the Bankruptcy, Financial Reorganization and Creditors’ Rights Department of the law firm of Lowenstein Sandler PC.  Mr. Nathan concentrates on all aspects of creditors’ rights and workouts in bankruptcy, out of court matters and other types of insolvency matters and in developing and documenting various types of credit enhancement arrangements.  Mr. Nathan holds combined J.D./M.B.A. degrees from the University of Pennsylvania Law School and the Wharton School of Management.  He is also an active member of the American Bankruptcy Institute (“ABI”) and its Unsecured Trade Creditor Committee, is a contributing editor of ABI Journal’s “Last In Line Column”, and ABI’s “Second Circuit Cases Update”, and is the author of ABI’s Manual On Trade Creditors’ Rights of Reclamation And Stoppage of Delivery of Goods.  Mr. Nathan is also an active member of, and regular lecturer for, the National Association of Credit Management (“NACM”), is a member of NACM’s Editorial Advisory Board, is a frequent contributor to NACM’s Business Credit, and is a contributing editor of NACM’s Manual of Credit and Commercial Laws.
Terry Nolan
Schaumburg Library
Terry Nolan is a Member of the IT Team and a Computer Class Instructor at the Schaumburg Township District Library, where he helps to develop, maintain and enhance the library’s daily computer operations. In addition, Terry regularly teaches classes about and provides one-on-one tutoring concerning the use of all of the Microsoft Office applications, Webpage development and overall usage of computer hardware and software. Terry has worked at the library for more than thirty years and enjoys providing assistance to library staff, patrons and anyone else who contacts him.
Mike Nortman
Mike Nortman is a senior account executive with Esker. He’s been with Esker for 4 years working with companies to quit paper and automate business process efficiencies. Mike has worked with many finance and collections leaders to help guide them in automating their accounts receivables and collections process.
Prior to Esker Mike worked in both the consumer packaging and med device space, seeing firsthand the challenges AR presents and how it impacts both the company and their customers.
Bob O’Brien
Dun & Bradstreet
Bob is the Senior Manager, Global Partnerships and Alliances for Dun & Bradstreet, where he is responsible for D&B’s relationship with the affiliates of the National Association of Credit Management. He has 27 years of experience working with companies in Risk, MDM, CRM and supply to help create efficiencies and drive bottom line revenue. His experience reaches Fortune 100 to mid-sized companies on a global basis and across many different industries.
Tim Reynolds
Clover Lane Partners
Tim Reynolds is Co-Founder and Principal of Clover Lane Partners LLC where he conducts practical and interactive workshops that help managers to develop professionally and positively impact their companies. Tim began his career as an attorney in the Office of the Illinois Attorney General. In 1995, he joined a developing family business called, Family Video. At that time, the business consisted of 35 video stores in 3 states. During Tim’s 20-year tenure with the company, Family Video’s business diversified and expanded to over 750 stores in 21 states, with more than 10,000 employees. Tim served in many positions at Family Video, including as District Manager and Regional Manager. During that period, he came to understand and learn, first-hand, the common challenges managers face on a daily basis. Later, as the company’s Chief Human Resources and People Officer, Tim trained, coached and mentored thousands of managers on a wide range of practical skills that would help them, and the business, to thrive. He believes there is tremendous power in collaboration and the recognition that none of us are alone in the areas we struggle with as managers. An experienced speaker, Tim has made hundreds of keynote presentations to managers and business leaders. He also teaches “Introduction to Law” at Loyola University Chicago. Tim holds a BA from Georgetown University and a JD from Notre Dame Law School.
Chris Ring
NACM Secured Transactions
Chris Ring is the National Representative for NACM’s Secure Transaction Services and he specializes in assisting credit professionals secure their receivables using Mechanic’s Lien Laws and Article 9 of the Uniform Commercial Code. Chris consults with companies on a daily basis leading them to find the best way to use these credit tools to assure that they are in the best possible position to get paid. Since 2002, Chris has completed seminars on both Mechanic’s Liens and UCC Filings for companies, NACM Affiliate Credit Conferences, NACM Industry Credit Groups, CFDD Meetings and NACM’s Secured Transaction Services seminars. During Chris’ presentations, he demonstrates how to overcome objections from customers, sales reps and management to using these credit tools. Chris also actively solicits questions from attendees so all attendees can learn from the successes and struggles others have had while using these tools. In the end, Chris’ goal is to help you be the best credit professional you can be and have a little fun along the way.
Phyllis Saavedra
Emagia Corporation
Phyllis Miller Saavedra is currently director of analytics services at Emagia Corporation in California. She has been working in the field of credit since 1997 when she started as a credit and collections manager. Over the years she has moved up to take on more responsibility working for companies such as Black and Decker, Cisco, Aspect, Novellus, SanDisk and Saba where she was director of accounts receivable. Phyllis is a graduate of the Santa Clara University, Leavey School of Business.
Kirk Samson
Samson Atlantic LLC
Kirk Samson is a global business strategist helping companies expand internationally. As owner of Samson Atlantic LLC, he helps companies with market research, site selection and political risk analysis. Kirk is a former U.S. diplomat, international law expert and military officer with over two decades of overseas expertise in forging effective solutions and relations with foreign officials and businesses. He has been recognized as a highly effective international negotiator and cross-cultural expert and has led or participated on deals in over 30 counties.
Erica White, CCE
Ferguson Enterprises
Erica is a graduate of University of Missouri, Columbia with a BS/BA in Finance. She started with Ferguson in 2005 as a trainee in Ashville, North Carolina and over the course of 14 years held positions of Controller, Credit Manager, District Credit Manager, and currently is a Regional Credit Manager. Erica also is heavily involved in NACM by serving as Chair of NACM Connect and on the NACM National Board. She also has completed her CBA, CBF, CCE and is a graduate of NACM’s Graduate School of Credit and Financial Management.  In 2019, Erica was bestowed with the NACM CCE Designation of Excellence Award for her contribution to the credit industry.  In her spare time, Erica enjoys long walks, sushi, and watching her favorite sports teams play.